The Grand Canyon Railway offers a casual restaurant and a cozy pub. The train whistle can be heard in the morning air as guests hop on board for an event-filled journey to the Grand Canyon. Singing along with musicians, participants in an enactment of an Old West train robbery can enjoy the antics of western characters while travelling to one of the world's true wonders.
I could not recommend this enough. Everyone we talked to was very friendly with great recommendations. The cowboy performance was a delight, even for adults. We ended up missing the train (be aware they are prompt and you cannot be even 1 minute late), but they worked with us and rescheduled us for the next day (no addtl. cost) and we stayed in the Railway Hotel for the night. You get the perfect amount of time to explore the canyon (we chose to explore ourselves and did not pay for the bus tour). They even provided maps, walked us through them, answered questions, and ensured everyone knew the best places to spend time before we arrived at the canyon. Would highlight recommend the dome seating - it gives you a great view, it has less seating so is quieter, free snacks and water/sodas, friendly service, cheap alcoholic drinks for those wanting to order, and live music to pass the time. This was a great relaxing way to see the grand canyon and I would definitely recommend this.The hotel itself was nice with free parking, a pool (hot tub was under maintenance), and Williams was a cute town to explore with lots of shops, restaurants, and some bars.
Kathryn G — Google review
We bought the travel package for a 2 night stay and train tickets to the grand canyon. The workers at the front desk were very nice and brought up extra bedding immediately when we asked for more. The train depot workers were so nice and made the whole experience easy. The hotel is slightly out dated but still SO worth the price! I would recommend to everyone! Best way to experience the Grand Canyon!
Catherine C — Google review
I stayed in this hotel based on reviews and photos on their website. I’m sure there are cheaper hotels out there that are much closer to the Grand Canyon. This hotel is about 53 miles to the Grand Canyon, which also threw me off when I google search. I was looking for a hotel closest to the Grand Canyon. I didn’t have prior reservation, so I had to call the front desk. Initially, I was told there’s a small patio overlooking the mountain, so I booked the suite for $450/night thinking this will be better than the Hilton or Marriott where I normally stay. When I got here, I thought I came to the wrong address. But because it was already late, I didn’t have a choice but to check in. I reserved the room for two nights, but when I saw the room, it was even more devastating. I was told the check in time was 3pm, but when I checked in, I had to wait till almost 4pm. Finding your room is like going through a maze. The carpet, walls and the doors looks like they are from the 70s. The sofa sleeper, carpet bathrooms, walls, curtains, furniture, bathroom are all very much dated, not well kept and need a good cleaning and sanitizing. This is definitely a one-star motel, not a 3 star hotel. If it wasn’t already late, I would have not stayed the night, so I turned around and cancelled the second night. I immediately returned to the front desk and canceled the second night. If it wasn’t freezing and I was already from the four-hour drive, I would turned around left. The front desk told me that they have a no cancellation policy within 72 hours. But, I told them that no one told me that when I called the front desk the same day I checked in. My receipt and confirmation didn’t say anything about the 72 hour policy. I think everything about the website is misleading and misrepresentation. In the end, they charged for one night for $435 with the military discount. It would have been $511 per night. This is a total rip off. I don’t know how anyone could give a good review of this place. The company must have paid those people or they are bots. For those looking for a comfortable and clean place, go elsewhere. The pictures may not reflect the stain on the couch and marks on the wall. while there is a shower curtain in the bathroom, there was nothing else that keeps the water from flowing in the whole bathroom. So, the whole bathroom is wet and slippery.
Marlene D — Google review
We had a nice 2 day stay with one day of taking the train to the Grand Canyon and back. Rooms are very nice but nothing very special. Comfortable and clean and nicely kept. Some things appear to be pretty new so I suspect it has been renovated not too long in the past. Overall I would have to say I would come here again.
Robert N — Google review
The lobby is beautiful, as are the rooms at first glance. The curtains were ripped to shreds and the paint was peeling off of most walls in the restroom. Nice pool area with a large hot tub. Could use a size improvement with the amount of people the hotel can accommodate.We ate at the Fred Harvey for dinner and breakfast. It was good, not 5 stars or anything but better than a golden corral. The breakfast was nice and included an omelet station. The dinner didn't have much variety and the carving station meat was very dry and cold. Dinner did include a pasta station.The building where you get the train tickets and meal vouchers had a large giftshop and the staff had great customer service.The train is comfortable and the staff is very knowledgeable. Cafe Car is very pricey (even for it being a tourist attraction). Great views on the way to the Grand Canyon.
Ayden H — Google review
The lobby really won me over at this hotel. Big, beautiful hearth, large leather couches, and a warm and cozy feel. What made me give less stars was the service. Our room had tagging on the window screen which was so depressing after walking in with kids and paying nearly $300. I had to complain about it twice before they removed the screen a day later. What really stood out to me was from the reception desk to the gift shop employee to the buffet staff, ever worker there looked and acted miserable. This does not include the Polar Express experience, which had great service. The hotel employees need to understand what “service with a smile” is and how it means a lot to those staying there. Would return, with hopes of a more pleasant staff.
Jo — Google review
Love all the grand canyon paintings, a suitable hotel for the town. Everyone is very friendly. Free coffee in the lobby in the morning!I don't know if it was just our room, but the hot and cold were backwards in our shower. We figured it out but there was a moment of "oh no, no hot water" 😂
James P — Google review
We spent a week at the RV Park. It is clean and quiet except for the occasional train ( yes, they come through all day and night). We took the Canyon train, which was excellent, and our attendant Aleica was fantastic. She was great at pointing out interesting views as well as serving cocktails. I highly recommend signing up for the bus tour at the Canyon as it is well worth the extra cost. The bus will take you to a couple of great spots for pictures, and you also get a buffet lunch that was pretty good.
Dave B — Google review
Purchased the three night package traveling to the Grand Canyon. The hotel itself has been refurbished and the rooms look like a modern hotel. Clean and well taken care of. They make it so easy to get all your luggage to and from the Canyon as you ride the train. I would definitely stay here and purchase another package if we come back to the Grand Canyon. Kids and adults both had a great time.
Matthew C — Google review
The hotel lobby felt very ...100 years ago... with its huge fireplace roaring, giant chandelier and open lobby. The wood moldings everywhere captured the essence of what it must have felt like in olden times.The large paintings of the Canyon and the Remington bronzes were impressive.The old fashioned, imported bar was delightful.Our room was clean, modern and the bathroom was way beyond most standard, better chain hotels. All staff were exemplary!We'll be back soon. Keep up your high standards. Memorable!
Linda H — Google review
We loved this hotel. Quite modern and comfortable, yet somehow historical. The train station and railway itself were responsible in large part for that. But the hotel itself has an old-school feel. A good vibe.For a railroad buff like me, the hotel and train package were on my bucket list.Our room was large and immaculate. After our experience with a hotel in the Grand Canyon it was very pleasant surprise.
Rodger B — Google review
We didn’t stay at the hotel but we rode the train to the Grand Canyon and it was super awesome! The cowboys did a great job! Our cart attendant on the train was absolutely amazing. I think her name was Jane. The train had a little cafe and it was super nice! Will be back!
Clay — Google review
Room were standard rooms but services were great. One thing though, fitness room doesn’t open until 7 so it was hard to get a morning workout in without missing the morning luggage deadline. We stayed two days, one night in Williams and another night in the Grand Canyon. Transition were as smooth as it can be, our luggage were waiting for us in the room and when we got out of train. The scenery was okay but there were food and fun activities on the train. Overall we really enjoyed the trip! Thanks!
Jess J — Google review
We stayed at the RV park. It was fantastic. The train ride exceeded our expectations! Everyone on the train the entire staff was extremely friendly, very bubbly, tons of knowledge about the area, and Arizona, just such a great experience. I’m in Arizona native and can’t believe I waited so long to experience the Williams, Grand Canyon, Railroad! It’s a must Do on your list!
Tina T — Google review
This is our 3rd time staying at the RV park. The Grand Canyon Railway Park has full hook ups, bathroom/showers, a laundry facility, a small gift shop and a boarding facility. You also have access to the hotel pool. The whole park including the bathrooms/showers are kept clean. The staff is friendly and accommodating. We will definitely keep coming back!
C K — Google review
The web site does not do it real justice, it’s actually much nicer. I absolutely loved our stay. It started with our reservations, the level of service was unlike anything I have ever experienced. The front counter ladies were warm and It felt like coming home, instead of checking into a hotel.The place was immaculate and very clean. The fireplace in the lobby felt more like a home than in a large greeting area. The grounds were very clean and very well managed. They had just started to put up Christmas decorations so it was magical for us.
R M — Google review
Great place to pull off the road for a night’s rest! We came in for a couple of nights, we enjoyed the amenities and the location! Such a cool piece of historic Route 66, you’re one block off the strip! Great playground and basketball court. They do have a pool which we didn’t utilize. The office staff was very friendly and had great attitudes! Jessica was very kind and helpful when we asked for a good place to eat. We will definitely be back, it was a great experience!Just to forewarn you, if you have a problem with the sound of trains, the tracks are right behind the RV park, so be prepared to hear some trains and their horns!!
Leland B — Google review
Our family of five stayed three nights while visiting the Grand Canyon and we highly recommend the hotel as a great option while in the area. Rooms and facilities in general are great! It's an hour away from the Grand Canyon but located just one block away from Williams' main street which offers several high quality dining and shopping options. I was able to see hotels at the Grand Canyon park and their rates, and all in all I'm happy we stayed here!
Maria A — Google review
We tried to stay here because the reviews were good but the first room we were in had cigarette butts on the window sill and the second had a horrible smell. The beds were as hard as the floor and the pillows were super flat. The food at the restaurant was basically like cafeteria food. That being said the employees were all super kind and tried their best to be helpful. The girl at the counter gave us a full refund and we were able to get a hotel elsewhere.
Katelyn E — Google review
I will say absolutely must on doing the train to the Grand Canyon. The entire staff that works on the train was amazing and so was that experience. However the hotel was not very good! For how expensive it is their staff was very UNHELPFUL they closed the pool due to some “cleaning emergency” and didn’t inform us guest we had to pay to go to a community pool, the hotel is huge and we got no direction on where our room was and literally had to walk all over to find the room. The labeling of where the rooms are located are terrible. Everything else was great however we will not be staying at the hotel again
Chelsea M — Google review
We chose to visit the Grand Canyon by rail to avoid car rental and driving/parking. Flight from South Carolina to Flagstaff airport then van transport to railway hotel. Train to the canyon, 3 nights, then return trip the same in reverse. Hotel was laid out a bit like a maze, just carefully follow the signage to your room number. Train ride was stress free and comfortable. Return train ride is more entertaining. We found the AZ staff and locals entertaining, genuine, and friendly the entire time.
OutdoorWood — Google review
Rooms means RV sites on this review…Outstanding facility. Immaculately clean. RV sites are level, long enough for large RV and tow car. Power, water & sewer services - no issues.Centrally located to everything in Williams, and if you are using the Grand Canyon Railway it’s only a 5 minute walk. RV site also allows you to use the main hotel pool & hot tib.
Rod R — Google review
Very nice, clean, quiet, comfortable, and beautiful hotel.The package deal for the train ride to Grand Canyon, enterence to the South Rim, hotel stay, and food is a really great deal. It is well worth the cost and so much fun. The train ride is packed with information, humor, and beautiful views and really fun. The entertainment before and on the trip back and forth is worth it. Grand Canyon South Rim is breathtaking. The buffet dinner wasn't that good. The buffet breakfast was great.
Melissa S — Google review
We stayed at the RV park. It is real nice. Very clean, with really nice facilities. You can walk to the train station, or to restaurants from the RV park or the hotel. The train ride to the canyon was great. They have food, beverages, and entertainment on the train both going to and coming from the canyon.
Jeff M — Google review
I went with my family for the Polar Express, and we all loved it. The rooms were very nice and the buffet style restaurant was great. The line for the restaurant was quite long, but once we got in, we had a great waiter, and all of the food tasted great. The train experience was really fun (even though the hot chocolate was warned), and the beds were very clean. They even had cold water in the lobby.
Morrowstalker — Google review
We stayed in the RV park and our friends had a suite at the hotel. We really enjoyed the RV park. Spaces were easily accessible, clean, and well maintained. The laundry was reasonably priced, bathrooms were clean, and the park was very child friendly. The pool was heated (albeit a little chilly still) and the hot tub was hot. RV park guests get a key card to access the pool and other amenities of the hotel. We did the train to the South Rim with our young kids (3 and 18 months) and had a really good time. Definitely would recommend and would do again.
Dani C — Google review
We stayed in the RV park across. Great location and clean showers. Men’s room had some plumbing issue that left only one functioning toilet for a day.Did the train to the canyon and spent a very relaxing time. We have driven through the park before, but never went west toward the Verkamp’s visitor center and the vista points there. The free canyon shuttle let us get around to the Market deli where we had reasonably priced lunch. The Cataract creek gang and Marshal and musicians on the train was an unexpected bonus.
Jehangir J — Google review
The hotel was just ok. The bed wasn't comfortable, but the staff was accommodating and helpful. The train ride was very good. Nice 2 hour or so easy train ride into the Grand Canyon National Park. We had good information given to us on the train, snacks and drinks available. Could be a great day trip or stay for longer in the park. If considering going to the Grand Canyon, this was a great way to do it.
Mandy C — Google review
Great price and rooms. The property was clean and cozy. Right next to the train you take to the Grand Canyon, so extent convenient. The hotel staff were very friendly and welcoming. Pool is heated and has a Jacuzzi. Fitness room was decent.
Clinton R — Google review
We didn't stay here but took the train to and from Grand Canyon. It's a ton of fun but if your car attendant isn't very engaging, the scenery might get old, esp for little ones. Ticketing staff were friendly and helpful, tho didn't make clear how to check our bags as we weren't staying at their hotel. So we cut it close to make the train, even tho we allowed an hour before boarding. We had a rental car and parking was plentiful, we were allowed to leave the car for the nights we'd be staying at the canyon. Before boarding, there's a fun Wild West show. The train itself is clean and surprisingly quiet. Our attendant going was fantastic. She was engaging, animated and informative. Attendant coming back seemed tired and left the car for what seemed like long periods, not checking drinks or removing trash. We did the first class option which includes snacks both ways (alcohol is self pay). Morning snacks were mini Danish and coffee/juice. Coming back was veggies, dip, fruit, cheese, soft drinks. Some surprises on the tracks on the ride back. You can go up on the 930 train and back same day at 330, or stay overnight at the canyon as we did. Everything associated with the park is expensive, so plan accordingly and remember to tip your attendants.
Mrs M — Google review
We LOVED Grand Canyon Railway RV park. We stopped here on our way back to Colorado and were so surprised by all the amenities. You can use the GCR Hotel fitness center, game room and pool. Plus there’s laundry and showers (stocked with shampoo, conditioner & body wash in case you forget yours). The location was fantastic, a short walk and you’re in downtown Williams with plenty of places to eat and enjoy the nostalgic Route 66 vibe. We took the train to the Grand Canyon which was SO worth it. Highly recommend 👍
Chelsea B — Google review
We had a fantastic time. The hotel was pleasant & the room was nice. Everything was easy to locate. The train ride was a lot of fun, and the Grand Canyon was spectacular! Highly recommend.
Susie R — Google review
Cool location. So much to see here this place needs a few days to explore thoroughly. Rooms are reasonable, nothing fancy. We opted to see the town vs. eat at the hotel we will definitely look into it next time. Like I first mentioned you need a few days of exploration I wanted to do the train but didn't have the proper time to do it looked into it after we were here. Lots of history as well. Parking is really easy if you have a large rig, camper, or just a mess in tow you'll be fine. I didn't even put my stuff in off our luggage rack and not a thing was touched. You'll be close to anything and if your in town obviously visit the Grand Canyon, 1 hour north. As for the town it's nice and small with everything and everyone in the general area. If your passing through staying the weekend or staying the week you'll be entertained and pleased.
Jonathan G — Google review
We booked at the rv resort. Service was great. Bathrooms and laundry were super clean. Had access to pool,hot tub and exercise room at the hotel. Absolutely loved the train ride to the canyon. Definitely want to come back and will stay again
LouAnne R — Google review
anybody going on the grand canyon railroad train. They have a really nice package that includes the Hotel , Dinner & Breakfast at the adjacent restaurant as well as the train ride. Price for my husband and me and our 2 grandchildren was about $650. One of the things that I really liked was everything is in one place. The depot, the restaurant and the hotel are all in one convenient location, so you don't have to drive from one place to another. It was snowing when we arrived yesterday, so this was really a plus for us. The hotel is a little vintage, but that's part of the charm. They have a beautiful huge fireplace in the lobby and nice comfortable couches. There is a nice indoor pool with a Jacuzzi. Rooms are comfortable. There are small refrigerators and a microwave, which is nice. Beds are very comfortable. The hotel is 2 stories tall. Parking is free, and lot is well lit. The hotel is very family oriented, but they do have a nice bar/lounge too. We had a fabulous time!
The P — Google review
Perfect location for the Grand Canyon train ride. A couple of regular trains a day go right by the campground which adds to the train fun!! Very clean lots of amenities. Asphalt and rock. My only criticism is the the dog trail has rough rock on it making it not usable. They need to put smaller rock on it.
Karen T — Google review
The hotel is in a great location, easy walk to downtown.My gripes with the room started upon entry-my room had a distinctive smell that I am unable to describe. Kind of musty, but not exactly a must smell. I didn’t like it, I know that. The beds could use a topper, they are fairly firm. It would be great if they had a microwave!The grounds are nice, the rest of the hotel and staff were great!
Michael D — Google review
What I liked: Awesome pool and hot tub. Really nice play-ground for the kids. Beautiful location. The buffet had a toy train that went all the way around the dining room. The kids loved that. The live music on the train was awesome. The time gap between arrival and departure at the Grand canyon was good for littles ones.What I didn't like: Very expensive for not very high quality rooms. The game room is like an arcade, so we didn't even take the kids in there. I didn't add dinner to my package because I was hoping there were other food options other than paying for a full-price buffet for a 2-year. We ended up having to go to the buffet there anyway and it cost us $110 for 2 adults and 3 kids. Staff seemed kind of annoyed with me for really minor questions (like how do we access the pool?). It was a very limited selection of food and not worth the money because of the ages of my kids. I wouldn't recommend the train ride for little ones; it was too long for my 2-year-old.
Liza D — Google review
The hotel rooms are dated. Parking is difficult. The buffet is overpriced (+$30). The pasta station was exceptional and the only thing on the buffet that was remarkable. The restaurant was short staffed, but the waiters were working hard to satisfy customers. The entertainment in the dining area was enjoyable. It snowed our last night there leaving ice on the walkways and stairs. No attempt was made to mitigate the situation. Negligent and little concern for customers.
Mike — Google review
Beautiful hotel! Super easy check-in very informative! Took my boy for our first train ride! He's 12 so he definitely had a blast! Our car hostess on the train Ms. Sheryl was the absolute best!! And because of her she allowed me to forget the discrimination my son and I got at the Fred Harvey restaurant! So that was a huge plus!!
SKP — Google review
Our room and the hotel accommodations were great. Our family stayed multiple nights and it was a very nice resort. If you plan to take the Grand Canyon train into the Grand Canyon, staying here is a must. The front desk staff gave great customer service, and the overall facility was clean, comfortable and welcoming. The indoor pool was large, heated and the hotel's close proximity to downtown Williams made shopping easy and fun.
Lisa R — Google review
I spent 2 nights at the Railway Hotel in Williams with a train ride to the Grand Canyon.My family and I found the experience most rewarding. The Hotel was very nice and the food at the Harvey Buffet was very enjoyable.We had first class seats on the train and were able to play cards as the northbound excursion was quite rainy.The Canyon was, of course, spectacular as soon as the weather improved.We had wonderful entertainment on the train ride, with snacks and beverages available.The staff was amazingly friendly.A most enjoyable experience.
Burnie A — Google review
My family and I embarked on a remarkable adventure with the Grand Canyon Railway & Hotel, and it truly was an experience that exceeded our expectations. From the moment we arrived, we were swept into a world of wonder, with the historic charm of the railway and the cozy, welcoming atmosphere of the hotel setting the stage for a memorable trip.The train ride to the Grand Canyon was the highlight of our visit. Gazing out of the dome car, we were treated to panoramic views of the breathtaking landscapes, a serene and majestic sight that left us in awe. The journey was not only a feast for the eyes but also a step back in time, enhanced by the entertaining and informative narratives provided by the staff. Their enthusiasm for sharing the history and beauty of the area added a rich layer to our adventure.Our accommodations at the hotel were comfortable and inviting, offering a peaceful retreat after a day filled with exploration. The friendly and attentive hotel/train staff made us feel right at home, ensuring that our stay and ride was pleasant and worry-free.However, our dining experiences at the nearby Fred Harvey Restaurant left something to be desired. Our first visit for dinner was met with a selection that was somewhat picked over, despite arriving an hour before closing. The breakfast the following morning, while offering better variety, didn't quite hit the mark in terms of flavor, although the service remained impeccable, with friendly staff making every effort to provide a welcoming dining experience. Giving it another chance for dinner, we found the situation unchanged and decided to explore other dining options in the charming town of Williams, which did not disappoint.Despite the dining hiccups at the Fred Harvey Restaurant, our overall experience with the Grand Canyon Railway & Hotel was unforgettable. The magic of the train ride, the beauty of the Grand Canyon, and the warmth of the hotel staff far outweighed our dining experiences. For those looking to capture the essence of the Grand Canyon in a unique and enchanting way, this is a journey not to be missed. Just a tip for future travelers: consider exploring some local eateries in Williams for a more consistent dining experience.
Riq H — Google review
Great RV park just wish there was a dog park.Awesome showers love that laundry is on site and Jacuzzi at hotel was amazing!!If you’re not a fan of trains I would not recommend, right next to the railroad.Super happy I could use my AAA to get a discount at this location!
Desiree W — Google review
We booked a 2 night stay at the RV park. It was perfect. The amenities were wonderful, nice showers, laundry room; a short walk to the train depot. As for our train experience it was fabulous. Words can’t express how amazing our train car attendant, Alicia was. She has a brilliant spirit and smile. She made everyone on the train feel like we’ve known her forever. She shared stories of her family and experiences with the company. Her love for her family & company shined through.The musicians, robbers, Marshall and western show was fantastic.Thank you for such a wonderful experience.We look forward to coming back again.
Adriana M — Google review
Schönes Hotel mit ruhigen Zimmern.Die Zimmer sind großzügig geschnitten und man hat genügend Platz für Koffer und mehr.Das Bad war sauber, die Betten komfortabel und der Standort hat für eine Zwischenübernachtung auch gepasst.Pool haben wir nicht ausprobiert, sah aber ebenfalls gepflegt aus.Insgesamt empfehlenswert.(Translated by Google)Nice hotel with quiet rooms.The rooms are spacious and there is enough space for suitcases and more.The bathroom was clean, the beds were comfortable and the location was suitable for an overnight stay.We didn't try out the pool, but it also looked well maintained.Overall recommended.
Holger W — Google review